I purchased a saucer chair today in the La Habra
store. I got 10% off on the product and
was escorted to a checkout stand by an employee. While waiting in line, there was an employee
making a purchase ahead of me. She and
the employee working the register were having a long conversation, which
continued past the transaction was complete, even with 3 customers behind her
in line, including me. The conversation
was inappropriate, and had something to do with the employees husband, and how
she now "owns" his credit card.
When it was my turn to check out, the cashier asked me how to calculate
10% off. I thought this was highly
unprofessional, especially for an international company like Wal-Mart. Anyways,
I pulled out my phone and told her how much off it would be, even though that
is the simplest math that a person can do.
The cashier then could not figure out how to subtract the aforementioned
amount from the total, so I did it for her on the phone and she did a price
override instead of taking 10% off. Is
this how they like the business represented on the front lines?
